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IT's RIU TIME Together again at last!
Discover more about Riu
Exclusive benefits with Riu Class
With theRiu Class Program, as a reward for your loyalty you’ll receive a card that identifies you as a preferential guest. Enrol in the Riu Class Program and start enjoying exclusive benefits and discounts today.
- Get point redeemable
- Enjoy special offers
- Manage my future bookings
- Send your wish list to hotels
- Exclusive advantages
Create an account
Why choose Riu Hotels & Resorts? Experience and passion for service
RIU Hotels & Resorts is a hotel chain that was born in 1953 with a small hotel in Playa de Palma, Spain. Our more than 60 years of experience pampering our customers in the world's best destinations attest to the mission of the company: the well-being of our guests.
Around 100 hotels in 21 countries
We work day after day to continue offering the best facilities and exclusive services in the nearly 100 hotels located in 21 countries. All of them, moreover, with a guarantee of quality and a standard of service that will make your holiday a truly unique experience.
Continue browsing and discover the best of RIU Hotels & Resorts!
Proudly Committed
RIU is extremely proud to present its commitment to making its operations increasingly sustainable. Engaging with the community, protecting biodiversity and minimising the impact of our operations on ecosystems are our priorities.
Some highlights achieved in 2023:
- Social investment is close to €4 million, with an increase of 39.4% compared to the previous year
- 138,000 users and almost 100 projects, 83% of which are for children
- Around 70% of the hotel plant operates with electricity from renewable sources and 20% produces photovoltaic energy for self-consumption
- The carbon footprint per stay has been reduced by 56% in the last two years
- The ratio of single-use plastic per stay has been reduced by 10%
- Almost 30% more than the previous year in ecosystem and species protection projects
- The workforce exceeds 35,000 employees, 66% of whom are permanent
- 189,000 hours of training, representing an increase of 49% compared to the previous year and an average rate of 5.4 hours per employee
- 89 hotels certified in sustainability
Will you join us?
RIU products
RIU Plaza hotels are urban hotels, always located in the nerve centres of large metropolises. There you will find the best services whether you travel for business or for pleasure.
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RIU Palace hotels add extra luxury, excellence and sophistication to our guests' stays. These hotels are always located right on the beach and offer the best services to guarantee an unsurpassable stay.
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“Adults Only” hotels are intended for people who want to relax and enjoy a holiday as a couple or with friends in an exclusive environment.
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RIU Hotels & Resorts is characterised by its exclusive “All Inclusive” service at many of its holiday hotels. A service in which everything is designed to let our customers forget their day-to-day routines and simply enjoy themselves to the exclusion of all else.
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APP Riu Hotels & Resorts
Download our new app!
In the world's best destinations
- Check-in
- Call Centre
- UNITED KINGDOM - 0 800 086 8982
- Germany0 800 723 4360
- Argentina0 800 444 2021
- Australia1 800 669 201
- Austria0 800 802 960
- Belgium0 800 54127
- Brazil0 800 892 3280
- Canada1 866 845 3765
- Chile0 800 914 268
- Colombia01 800 752 2201
- Costa Rica506 2681 2350
- USA1 888 RIU 4990
- Ecuador01 800 000 039
- United Arab Emirates0 42310998
- Spain871 930 290
- France0800 73 69 95
- Guatemala1 800 835 0350
- Netherlands0800 230 06 47
- India000 800 050 2004
- United Kingdom0 800 086 8982
- Ireland1 800 777 777
- Italy800 976 304
- Jamaica1 876 613 9151
- Luxembourg800 26 517
- Morocco0 528 38 48 60
- Mauritius230 650 4209
- Mexico800 225 5748
- Panama507 282 0460
- Paraguay009 800 521 0023
- Peru0 800 54881
- Poland800 088 827
- Portugal808 780 809
- Dominican Republic809 731 6823
- Reunion02 62 66 80 42
- Russia8 800 100 6350
- Senegal+221 33 989 09 79
- Sri Lanka0 112 11 20 00
- South Africa800 981 824
- Switzerland0 800 723 436
- Uruguay0 004 0521 0121
- Venezuela0 800 100 4916
- Other countries America00 52 33 3880 7577
- Rest of the world00 34 871 966296
- Germany0 800 723 4360
- Argentina0 800 444 2021
- Australia1 800 669 201
- Austria0 800 802 960
- Belgium0 800 54127
- Brazil0 800 892 3280
- Canada1 866 845 3765
- Chile0 800 914 268
- Colombia01 800 752 2201
- Costa Rica506 2681 2350
- USA1 888 RIU 4990
- Ecuador01 800 000 039
- United Arab Emirates0 42310998
- Spain871 930 290
- France0800 73 69 95
- Guatemala1 800 835 0350
- Netherlands0800 230 06 47
- India000 800 050 2004
- United Kingdom0 800 086 8982
- Ireland1 800 777 777
- Italy800 976 304
- Jamaica1 876 613 9151
- Luxembourg800 26 517
- Morocco0 528 38 48 60
- Mauritius230 650 4209
- Mexico800 225 5748
- Panama507 282 0460
- Paraguay009 800 521 0023
- Peru0 800 54881
- Poland800 088 827
- Portugal808 780 809
- Dominican Republic809 731 6823
- Reunion02 62 66 80 42
- Russia8 800 100 6350
- Senegal+221 33 989 09 79
- Sri Lanka0 112 11 20 00
- South Africa800 981 824
- Switzerland0 800 723 436
- Uruguay0 004 0521 0121
- Venezuela0 800 100 4916
- Other countries America00 52 33 3880 7577
- Rest of the world00 34 871 966296
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We look forward to seeing you at
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Download the new app and use it to:
- Check in online and avoid waiting in queues when you arrive at the hotel
- Check the activity schedules and the restaurant menus, and you can even book a table at most of them!
- Access your Riu Class account or become a member now to enjoy exclusive benefits
- Ask reception for any service you need: minibar refills, an extra towel etc.
- Check in online
- Book a table at most of the restaurants
- Access your Riu Class account or become a member now
- Ask reception for any service you need: minibar refills, an extra towel etc.
Download the app Available on iOS and Android
